How Does an Electronic Claims Service Work?

3/24/2019 (Permalink)

An electronic claims service provides insurance agents and adjusters with information about individual claims and collected data. SERVPRO maintains this service to support insurance claim processing and settlement. Find out how this electronic service can make settling claims easier and faster.

Restoration Professionals Upload Estimates

Local franchises upload information to an internal corporate database. Estimates and claim information are then made available to insurers thorough an electronic claims service. Agents and adjusters can access several types of information to process and settle a claim:

• Causes of loss
  
• Types of damage
  
• Estimates
  
  

The availability of this information can relieve property owners of some of the burden of providing documentation to insurers. In addition to viewing this information, most insurers will also arrange to have an adjuster inspect the damage.

Agents and Adjusters Access Claim Information

An electronic claims service supports every stage of the claims process. An insurance agent or adjuster can access information related to a claim at any time. The service also provides access to collected data from across the country and makes it possible to narrow results to the same region, state, county or local area as a particular job. This data helps make sure that an insurance claim is in line with averages and can make it easier to account for additional costs.

Claim Updates Are Made Available

Insurance company representatives can find updated information on a claims service throughout the mitigation and restoration process. If additional damage is discovered, this information will be made available. Insurers can use this service to determine whether this damage is covered.

An electronic claims service connects local SERVPRO franchises with the national corporation. In turn, this service also supports communication between the mitigation and restoration service and insurance companies. Settling an insurance claim may be faster and less stressful when information is available online for a property in Rusellville, KY.