Recent Why SERVPRO Posts

Why Choose SERVPRO

8/5/2022 (Permalink)

Why choose SERVPRO when you have a need?  Well I can give you many reasons to choose SERVPRO over other restoration companies.

The most important thing is our 1/4/8 promise to you.

ONE We guarantee we will call within one hour of your call to SERVPRO to find out what needs you may have.

FOUR We guarantee to have a team on site within 4 hours of your call to begin mitigation to help save your home or office further loss.

EIGHT We guarantee to have a plan of action or estimate to you within eight hours of your initial call to put your mind at ease.

We are always here to help and we are always a wise choice for your first choice! There is no reason to look any further than SERVPRO when you have a disaster, small or large!

At SERVPRO, we are " Faster to any Disaster"



#teammoody #fastertoanydisaster #heretohelp

Why Choose SERVPRO?

6/7/2022 (Permalink)

We know when it comes to restoration companies you have choices.  We want to tell you why we think choosing SERVPRO is ALWAYS the right choice.

SERVPRO franchises have guidelines that we follow so that our systems do the best job taking care of you, your home or your business.

We operate on a 1/4/8 system that ensures quick response time and the fastest drying time.  This saves you time and money after a disaster!

What is 1/4/8?

SERVPRO will respond to you within ONE hour of your call to discuss what has happen and get someone in route.

Within FOUR hours we will have someone onsite to begin the process. 

Within EIGHT hours we will have a verbal or written "plan of action" for your loss so that you understand what our goal is.

Your will always have direct contact with your Priority Responder to answer any questions or concerns you may have during the process.

At SERVPRO we are "Here to Help".

Call us today if you need assistance. 


Why is SERVPRO the First Call?

3/16/2022 (Permalink)

When a disaster strikes at your home, many times it is hard to stop and think "What do I do?".  It can be a very high stress time and we know that here at SERVPRO.

SERVPRO is always a great choice for your first call in any situation.  We can help guide you through the process and get on site quickly to help minimize damage from fire, smoke or water. By having someone that does this on a daily basis, we can help minimize the stress and anxiety to help you make good decisions.

As always, it is completely free to call us and we will be happy to come and take a look to help guide you in the right direction. 

We are open 24/7/365 so never hesitate.  The faster we get there, the less damage occurs!

Call us today at 270-885-8811

SERVPRO of Christian, Todd, Logan and Simpson Counties

#teammoody #fastertoanysizedisaster

Why is SERVPRO the Best Choice?

2/4/2022 (Permalink)

Why Servpro? Why make SERVPRO your FIRST call?

There are many reasons why SERVPRO should be your FIRST and ONLY call when disaster strikes. Below are just a few of the reasons that make SERVPRO stand out from the competition.

1. Available 24/7/365. That's right! Any time on any day! Just a phone call away.

2. Trained Technicians in fire, water, flood, biohazard, mold and so much more.

3. SERVPRO is a preferred vendor with insurance companies. We will work directly with your agent and adjuster to make the process seamless.

4. SERVPRO has a full in house reconstruction team available to take you back home!

5. SERVPRO is LOCALLY owned and operated. We are a part of YOUR community!

If you need help, call SERVPRO today. We are "Here to Help"

SERVPRO of Christian Todd Logan and Simpson Counties.


#heretohelp #likeitneverevenhappend #teammoody


2/2/2022 (Permalink)

Why Servpro? The better questions is "Why not SERVPRO?"

I think the better question would be "Why not SERVPRO"

We are here for any needs you may have. 

Below is just a small portion of the services we provide!

Water Extraction

Commercial Drying

Wet Material Removal

Mold Remediation

Fire Clean up

Contents Cleaning

Hoard Cleans

Biohazard Cleanup/Crime Scene

Covid Clean

And the list goes on and on.....

We also specialize in the rebuild process of your home or business.

When it comes to a loss you can trust SERVPRO to take you from start to finish!

Call us today.  We are "Here to Help"

SERVPRO of Christian, Todd, Logan and Simpson Counties


#SERVPROlife #fastertoanysizedisaster #teammoody

Why SERVPRO? Because it Matters!

2/2/2022 (Permalink)

We Love our Customers! Why SERVPRO? Because we care!

As we enter into February and the month of Valentine's Day we want to focus on how much our clients mean to us.

We strive daily to be the best we can be for each call that comes in.  Every client is important!

Not only do we service our community in water, fire, mold and other losses but we are a proud supporter of many community causes.  We are very excited to partner with many other groups to help our community and show love for others.  

Great groups including:

Life's Better Together



Local Chamber of Commerce

Feed America

And many more....

We are honored to be a part of this community and want to serve in many ways.

While we will always be know for our "Water Expertise" we are happy to be even more for our community. 

If you need help today, please contact us. We are "Here to Help"

SERVPRO of Christian, Todd, Logan and Simpson Counties


#fastertoanysizedisaster #teammoody #SERVPROlife


11/22/2021 (Permalink)

We know that you have many choices available to you when you have a loss of any type at your home or business.  The company you choose to guide you through these times is very important. 

Why SERVPRO?  First, SERVPRO locations are owned and operated by people in your community.  People you know and who care about their town and the people in it.  We are deeply rooted and part of the fabric of our community. 

Most importantly, SERVPRO responds and treats each loss individually with a proven scientific method to provide best results for you and your home or business. Each SERVPRO is required to follow a stringent set of guidelines put forth by SERVPRO Corporate insuring each job is done right! We put our name on every job we do so doing it right is job number ONE!

SERVPRO is also able to guide your through your entire loss from start to finish.  By being on the ground within hours of the loss to handing the keys back to you once restoration is complete, we take each phase of your job to heart.  

So why SERVPRO?  Because we are different.  We are local and proud to be part of your community and we are here to make sure it's "Like it never even happened."

If we can be of service to you or your business please call us today at 270-885-8811.

Christmas in July

8/2/2021 (Permalink)

Group of people by picnic tables Working to make Christmas in July happen

SERVPRO of Christian Todd Logan and Simpson Counties hosted a customer appreciation cookout the end of July! 

Every year SERVPRO of Christian, Todd, Logan and Simpson counties hosts a Christmas breakfast to show its appreciation to those who allowed us to do work for them the past year.  However due to the global pandemic in 2020 we had to cancel.  As this year went on, we were trying to think of a way safely gather and thank our wonderful customers.

This past Friday we celebrated outdoors with cook out! We invited over 700 customers, agents, city workers and first responders to let us cook them lunch.  This was a true team effort as everyone from our owners to our production team chipped in to make this a successful event. Hundreds of people came by throughout the afternoon to grab a plate, say hi and enjoy a little bit of fellowship.

As a locally owned small business SERVPRO of Christian, Todd, Logan and Simpson Counties is proud to give back to those who trust us with their homes when they need it most.

If your home has suffered from water, smoke, or fire damage, contact your LOCAL SERVPRO at 270-885-8811, 24/7  

When you choose SERVPRO, You’re Choosing a Certified Team of Restoration Experts

6/3/2021 (Permalink)

Let’s be honest. No homeowners like to think about needing the type of services we provide. But when they do, it’s because their homes have been severely damaged by fire, flooding, or accidents.

The type of help homeowners needs when we are called home restoration. And its goal is to get the home back to its original state. While sometimes a mop, bucket, and elbow grease are enough, in other circumstances, you need a team of experts to ensure your home can be restored.

When that happens, it’s important to understand the home restoration process—and why choosing the right team can be vital to you being happy with your results.

Damage Claims Are Common

According to the Insurance Information Institute, about one in 20 homeowners will need to file a home damage insurance claim every year. The statistic includes all causes of damage and doesn’t separate the claims based on whether they need restoration services.

We also have some statistics about individual types of disasters and issues, though. For example, about one out of every 350 American homeowners will deal with a fire damage claim each year, from causes ranging from storm and lightning damage to furnace fires.

When you think about the United States’ entire population, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

Our Training Matters

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

Faster, anywhere, anytime!

3/18/2021 (Permalink)

Kansas City Frozen Kansas City

WOW! What a start to 2021.  Between record freezing in Texas and the mid-west and record rain fall here at home, your local SERVPRO has been busy.

SERVPRO of Christian, Todd, Logan and Simpson Counties sent a storm team to Kansas City to help residents of surrounding communities when pipes started bursting.  Our team spent three weeks helping homeowners and business owners get back to their lives and make it "Like it never even happened."

Back home record setting flooding ended the month of February and our team was on it.  Responding to basements being flooded and businesses who drains were backed up, SERVPRO worked until the water was gone and repairs could be.

With storm season approaching, remember it doesn't matter if it's hundreds of miles away, or across the street SERVPRO will be there. 

If you have any water, smoke, mold needs contact SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811 

Fast Response to Elkton, KY by SERVPRO

1/22/2021 (Permalink)

Water losses are never fun for a homeowner, but experiencing one during Christmas weekend is an even bigger headache! 

SERVPRO of Christian, Todd, Logan, and Simpson Counties responded to a call from a tri-plex home in Elkton, KY. A supply line to a washing machine popped and flooded all three units throughout. Our crews were dispatched to the site knowing we were the right ones for the job! 

To dry the trapped moisture, we removed vinyl tile flooring from the middle unit. The structure materials in the other apartments were less damaged, so we were able to dry them in place with our industrial air movers and dehumidifiers. The final step will be to replace the flooring and ensure the property is put back "Like it never even happened." 

Responding to the loss immediately is the key to saving your property from extreme damage. Call on SERVPRO for all your water needs! 

SERVPRO Heroes to the Rescue!

12/22/2020 (Permalink)

A SERVPRO logo on a red and green background SERVPRO of Christian, Todd, Logan, and Simpson Counties is Here to Help!

SERVPRO has the largest market share of all restoration companies in the nation. What does that mean? Our crew of team members is quite literally the number 1 choice for all restoration needs! We can tackle any disaster from water, fire, mold, storm, biohazard, and cleaning. 

Here are a few of our customer testimonials from across our community and even from out of state! 

  • "I really cannot say enough good things about this company.  They work fast and are extremely knowledgeable.  The office staff is explanatory and helped me understand what was needed.  I really had no clue and they were so patient with me.  Thank you!" -Shannon in Adairville, KY
  • "SERVPRO of Christian, Todd, Logan and Franklin Counties was at our location as soon as we called them to help. We had a fire that smoke up all of the contents and the structure. Their crew was there for several days to make sure that the store was cleaned up properly." -Billy in Monterey, TN
  • "Would absolutely recommend SERVPRO to anyone. Johnathan and Jeff were so helpful and courteous. They went above and beyond to help my family at a very difficult time even with a tight deadline. Will always be appreciative of their friendliness and their ability to handle our needs so quickly." -Amy in Hopkinsville, KY

We take pride in being the heroes called during such stressful moments in our customer's lives. Going above and beyond is just what we do. Call us at 270-885-8811 any day at any time! 

24 Hour Emergency Service

9/30/2020 (Permalink)

Damaged Flooring Damaged Flooring Due To Water Damage

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. SERVPRO of Christian, Todd, Logan, and Simpson Counties is positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us with any questions-

(270) 885-8811

The Brand You Can Trust

7/31/2020 (Permalink)

SERVPRO responding to a loss When disaster strikes, it's all hands on deck.

When, not if a disaster strikes knowing who trust is in your home or business is a big decision. SERVPRO is the leading brand in the Restoration Industry. 

Whether you live in Christian, Todd, Logan, or Simpson Counties, one call to is all you need to make.

                      (270) 885-8811 

Our team of trained and certified technicians along with a dedicated Project Manager will quickly respond to the loss and begin the process of restoring your life back to normal. 

With a network of over 1700 locations, there is no job that SERVPRO cannot handle. 

From Fire, Lightning Strikes, Smoke, Water, Mold, Bio-Hazard, or Covid, we have the resources, equipment, and knowledge to protect you and provide the peace of mind you deserve. 

We have National Accounts with hundreds of Insurance Carriers which means we have strict standards to follow during the entire cleanup and restoration process. 

Call your friends at SERVPRO of Christian, Todd, Logan, and Simpson Counties for all your Remediation needs.  (270) 885-8811

**Don't forget that we are available 24 hours a day and 7 days a week.** 

Choose SERVPRO for Biohazard Cleanup

6/5/2020 (Permalink)

A man in a tyvek suit holding a biohazard sign Call SERVPRO today for any biohazard cleanup!

Occasionally, there are some things you cannot clean on your own. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties have been professionally trained to clean up biohazard materials with the safest techniques. Some of these situations could include:

  • Hoarding: We will discard of any items necessary, while also cleaning the areas that have not been properly treated due to the hoarding. 
  • Sewage Backups: It's a dirty job, but someone has to do it! Our technicians can remove the damage and bring the area back to a sanitized and safe state.
  • Crime Scene/Bodily Fluids: Once a crime scene is released by the proper authorities, SERVPRO is certified to handle any cleaning necessary.
  • Animal Infestation: SERVPRO ozone machines are state-of-the-art devices that can remove odors from the air in your home or business. 
  • Vandalism 

The Industry Leader

3/20/2020 (Permalink)

Equipment cleaned and staged for use We are ready anytime of day or night.

Choosing a company to work in your home following a disaster is not an easy task. The time immediately following a water damage or fire in your home is just the beginning of a range of emotions. 

The team at SERVPRO of Christian, Todd, Logan, and Simpson Counties are highly trained and certified by the IICRC (Institute for Inspection, Cleaning and Restoration Certification. This means that we are ready to assist with any type of disaster, at anytime. 

SERVPRO is the most recognized name in the disaster industry and we have relationships with hundreds of insurance carriers. This means that we understand the importance of relationships and handle each loss within the guidelines that the carriers have set. 

Additionally, SERVPRO uses State of the ART software to capture and report all critical data and information back to the Insurance Carrier and claim handler. 

Make SERVPRO your first call after a disaster and we will make it "Like it never even happened."

How Good Cleanup Companies Respond After Widespread Disaster

1/23/2020 (Permalink)

Ozone generators, humidifiers placed at a restaurant Drying process in Hopkinsville, KY

Many business owners will have to deal with occasional messes at work. Materials will wear out, systems will falter and accidents will happen. Cleaning up after these occasions can bring some stress but usually isn't a hardship. If a disaster hits Hopkinsville, KY, and affects your workplace, you need to depend on someone with the experience and skill to get you back on your feet. The top disaster cleanup teams can help you rebuild, even after a catastrophic loss.

A Typical Response

When damage to your workplace is far beyond what you can or want to do yourself, you should call a professional emergency restoration company. Reliable organizations can help clean up and rebuild after flooding, large storms, fires and mold growth. The team will usually respond within two hours of your call and do the following:

  • Evaluate the extent and cause of the damage
  • Come up with a clean up and restoration plan, including a timeline
  • Remove water, mold or the effects of smoke damage
  • Tear out ruined materials such as drywall or carpet
  • Replace and restore damaged items

When More Help Is Needed

Even in the wake of a catastrophic loss, you can expect thorough work from the restoration team. The corporate office can dispatch additional resources to the area, including more technicians, equipment and supplies. This will allow the team to continue to focus on your needs without having to spread itself too thinly across the disaster area.

Communicating Well

As a business leader, you want to be aware of how the cleanup effort is going. If your building suffers storm damage or has a fire, you may not be able to continue operations there for the near future. The restoration crews will inform you of their progress and give you frequent updates on the time frame of your return to the facility.
Suffering a catastrophic loss to your building can affect your business. Fortunately, if you call a professional company to clean up and rebuild, you don't have to give up hope that your business will soon be back on track.

Tips for Mitigating Damage From a Business Fire

12/31/2019 (Permalink)

Fire sprinkler system in a building Install a fire sprinkler system that covers the most critical areas of your building

Tips for Mitigating Damage From a Business Fire

A business fire in Hopkinsville, KY, can be a devastating event for a company, but there are ways to minimize the damage. If your business has a fire plan it is much more likely to reduce the effects of the fire, to protect human health and to recover more quickly from the damage. Proven ways to address fire preparedness include the following actions:

  • Create a comprehensive plan to respond in case of a fire
  • Install a fire sprinkler system that covers the most critical areas of your building
  • Call for the fire department to arrive and begin fire suppression efforts
  • Contact a fire remediation team to begin soot and smoke damage cleanup

The Importance of Sprinklers

A line of defense against a fire includes several items: fire alarms, fire extinguishers, smoke alarms, and protective equipment such as fireproof gloves and vests. A fire sprinkler system adds another level to these standard protections. This system consists of a series of pipes that run behind the walls and ceilings of a property. These water lines are under pressure, so the water is always right near the sprinkler head. When the air temperature reaches a critical level, the sprinklers spring into action and begin to spray water over the fire. In many cases, the sprinklers can extinguish the fire. At the minimum, though, they should reduce the severity of the fire and limit damages. It's important to note that only the sprinklers nearest the flames activate.

The Importance of Fire Sprinkler Cleanup

While a sprinkler system will effectively reduce the impact of a fire, there is still work to do in even the smallest blaze. A fire remediation team can arrive on the scene Faster to Any Size Disaster and begin cleanup efforts for soot and smoke damage and to eliminate smoke odors. Water damage may also be present, so it is critical to remove all excess water and humidity from the interior space to prevent electrical damage and the growth of mold. A fire sprinkler system is a valuable tool to fight a fire.

Differences Between Mold and Mildew

9/25/2019 (Permalink)

Someones hand pointing at a wall that has black mold One of the easiest ways to distinguish between mold and mildew is by doing a visual inspection

Differences Between Mold and Mildew

Mold and mildew are types of fungi frequently encountered by homeowners. They both grow in moist, warm, dark spaces and can be found on a variety of household surfaces. Both mold and mildew can spread rapidly if not removed quickly. Mold damage can become severe if allowed to go untreated for too long. Knowing the difference between mold and mildew can help you decide how best to address any issues with fungi in your home.


Mold can sometimes be identified by its musty smell, but one of the easiest ways to distinguish between mold and mildew is by doing a visual inspection:

  1. Determine the color. Mildew is usually white, gray or brown. Mold is usually black or green.
  2. Examine the texture. Mildew tends to look fluffy or powdery. Mold is often fuzzy or slimy.
  3. Look for mold growth beneath the surface. Mildew usually grows on the surface itself.


Mold damage has a greater potential to become severe than mildew damage does. Harm from mildew is almost always cosmetic in nature. Mildew that has been left untreated for too long can cause stains but is unlikely to cause any lasting structural impairments. Mold, on the other hand, can contribute to rotting. Rotting wood can lead to severe structural damage.


Because mildew growth is usually just on the surface, it can often be removed with a store-bought cleaner and a scrub brush. Mold can be much more difficult to remove. Disturbing mold can cause it to spread. It may be wise to contact a mold remediation specialist in Rusellville, KY, rather than attempt to remove mold yourself.

Mold damage can often be minimized by removing mold quickly. The first step to addressing any mold or mildew issue is correctly identifying which of these fungi are present in your home. Knowing the differences between mold and mildew can help you determine which of these fungi you are dealing with so you can proceed accordingly.

3 Tips To Avoid Mold Growth in Your Commercial Space

7/29/2019 (Permalink)

water stains on ceiling with mold forming and tears in the paint due to long term water damage A leaky roof can be letting excess moisture into the building

Try to Keep Mold Growth From Occurring Again

When it comes to your Fort Campbell, KY, commercial space, you have to make sure that it’s clean from mold. Mold removal is crucial. After you call for mold remediation specialists, there are a few different tips that you can use to try to keep mold growth from occurring again.

1. Clean the HVAC System

Mold spreads through the air easily. When you have an HVAC system, you may be spreading mold spores throughout the building. When it comes to mold removal, you should focus the cleanup partially on the HVAC system. Make sure that it is clean of any spores. Now, keep in mind that you may not be able to take out 100% of all mold spores, but you can make sure that the HVAC system is as clean as possible.

2. Repair the Building

In terms of commercial mold cleanup, you have to consider what parts of the building may need repairs. For instance, if you have a cracked foundation, unsealed window or a leaky roof, you could be letting excess moisture into the building. This moisture can then lead to mold growth. You need to repair issues as quickly as you find them because the sooner you catch a leak, the sooner you can fight against water damage.

3. Decrease the Moisture Levels

Make sure that you decrease the moisture level in your building. If you live in a climate that has high humidity, then you may want to install a dehumidifier to help keep the building dry. Moisture that dampens the air is what helps mold grow.

When it comes to mold remediation, you want to do your best to stay vigilant. Routinely inspect your building and follow these tips to handle any mold problem. When you catch a mold problem, call the specialist to get there Faster to Any Size Disaster. Mold removal is necessary whenever you have mold or water damage.

Can You Restore Belongings With Mold Damage?

6/6/2019 (Permalink)

living room with couch, chair lamp and hanging mirror with smoke and soot covering wall and furniture Furniture with mold

Unfortunately, if any of your belongings have mold damage, it is likely the only thing you can do is toss them. However, you may be able to restore some items with the help of a mold cleaning professional. Find out what types of items are restorable and which you should chalk up as a loss.

What a Mold Remediation Professional Can Do for You

Whether your contents were damaged by water, fire or mold, a professional restoration team can help you preserve your valuable items while saving money at the same time. Some ways in which an expert can help you include the following:

  • Wet Cleaning – This type of method effectively removes moderate to heavy residues.
  • Dry Cleaning – For light residues or pre-cleaning, your restoration team may use this method.
  • Foam Cleaning – Foam cleaning is best for fabrics or upholstery that may bleed or shrink if wet.
  • Spray and Wipe – Your mold cleaning team may use this method for items that cannot undergo wet cleaning.
  • Immersion Cleaning – This technique involves dipping contents into a bath of cleaning product.
  • Abrasive Cleaning – Items undergo agitation to rid the surface of mold and other residues.

Depending on the extent of damage, your remediation team may suggest that you move out of your home while it undergoes restoration.

Type of Items That May Be Salvageable

Unfortunately, as mentioned above, not all of your belongings may be salvageable. Of course, the right Oak Grove, KY, mold restoration team will assess the damage and do its best to restore an item, but it will also always be upfront and honest about the probable outlook. That said, some items that have a good prognosis often include electronics, such as DVD players, computers and television sets, and documents or photographs that have not been too badly damaged. Do not try to restore these items yourself, though, as attempting to do so without the proper know-how or materials could make matters exponentially worse.

Has mold damage affected your belongings? Contact your local mold cleaning crew for the restoration help you need.

How Does an Electronic Claims Service Work?

3/24/2019 (Permalink)

An electronic claims service provides insurance agents and adjusters with information about individual claims and collected data. SERVPRO maintains this service to support insurance claim processing and settlement. Find out how this electronic service can make settling claims easier and faster.

Restoration Professionals Upload Estimates

Local franchises upload information to an internal corporate database. Estimates and claim information are then made available to insurers thorough an electronic claims service. Agents and adjusters can access several types of information to process and settle a claim:

  • Causes of loss
  • Types of damage
  • Estimates

The availability of this information can relieve property owners of some of the burden of providing documentation to insurers. In addition to viewing this information, most insurers will also arrange to have an adjuster inspect the damage.

Agents and Adjusters Access Claim Information

An electronic claims service supports every stage of the claims process. An insurance agent or adjuster can access information related to a claim at any time. The service also provides access to collected data from across the country and makes it possible to narrow results to the same region, state, county or local area as a particular job. This data helps make sure that an insurance claim is in line with averages and can make it easier to account for additional costs.

Claim Updates Are Made Available

Insurance company representatives can find updated information on a claims service throughout the mitigation and restoration process. If additional damage is discovered, this information will be made available. Insurers can use this service to determine whether this damage is covered.

An electronic claims service connects local SERVPRO franchises with the national corporation. In turn, this service also supports communication between the mitigation and restoration service and insurance companies. Settling an insurance claim may be faster and less stressful when information is available online for a property in Rusellville, KY.

3 Surprising Things You Can Do To Reduce the Smell of Cigarette Smoke

2/22/2019 (Permalink)

If you still have smoke odor, try calling professional restoration services

How to Reduce The Smell of Cigarette Smoke In Your Furniture and Carpets

Home deodorization in Hopkinsville, KY, can be a challenge, especially if you or a family member smokes. Whether you are getting ready to host friends or family members or you just want to be ready for unexpected company, here are a few surprising things you can do to reduce the smell of cigarette smoke in your furniture and carpets and throughout your home. 

1. Use Vinegar

Vinegar might not be the first thing that comes to mind when you think of cigarette removal, but it’s very good at removing stubborn scents from a variety of fabrics. If you have pillow cases, blankets or decorative throws that are saturated with the scent of your cigarettes, throw them in the wash with two cups of vinegar. Then put them through a regular drying cycle. You’ll be surprised at how fresh-smelling they are when you pull them out. If the smell of cigarette smoke lingers, wash them once more to get rid of it completely. 

2. Sprinkle Baking Soda on Furniture

Baking soda is a well-known air-freshening tool. It’s frequently used in refrigerators to soak up the smell of old, rotten food. You can also use it to absorb the smell of stale cigarette smoke. For home deodorization purposes, sprinkle baking soda on all soft furniture surfaces in your home. It won’t work very well on leather, but it should work great on fabric furniture. After sprinkling generously across all furniture, use your hands to smooth it out and make it disappear into the fabric. After letting it sit for at least 10 minutes, vacuum it up. You can use the same technique on carpets, rugs and drapes. 

3. Repaint or Replace

In some cases, cigarette odor is so pervasive that it can’t be removed with simple cleaning methods. In this case, may want to consider repainting your home or replacing old, smelly carpets if the scent bothers you enough. 

If you have tried the above steps and you still have an odor, try calling professional restoration services. They have the tools and expertise necessary to handle your home deodorization needs. 

What Your Noisy Water Pipes Are Trying To Tell You

2/22/2019 (Permalink)

Water damage in a Franklin, NY home

What Your Noisy Water Pipes Are Trying To Tell You

Every house has its own set of familiar noises, like the creaking of floorboards or groaning of a settling foundation. However, the sounds coming from your water pipes may be a warning. While a whistling faucet may simply require a new washer to quiet down, if you have a hissing, whistling sound in multiple fixtures and a hammering noise coming from your pipes, you could be headed for a pipe break. 

Residential water pressure is usually around 80 psi, but sometimes municipalities have to increase pressure for nearby non-residential facilities. When this happens in Franklin, KY, the increased water pressure can damage your home’s plumbing. In addition to the irritation of noisy pipes, high water pressure can:

  • Erode pipes
  • Reduce life expectancy of fixtures
  • Increase water bills
  • Result in leaks
  • Cause a pipe burst

What’s Causing the Noises?

As a large amount of water is forced through fixture openings designed to handle a lower flow, it makes a whistling sound, just like forcing a large amount of air through pursed lips causes a whistling sound.

When water suddenly stops flowing through pipes, the momentum causes it to slam around inside the pipe, which causes a clanging or banging sound. Your plumbing has built-in air chambers to prevent this from happening, but when water pressure is higher than normal, the chambers aren’t enough to prevent the hammering sound. The longer you wait to address high water pressure in your home, the more likely it is to cause a pipe break.

What To Do About High Pressure

If you suspect your water pressure is too high, call a plumber in Franklin, KY, to test the pressure for you. A device called a pressure regulating valve, or PRV, can be installed to control the water pressure inside your home. Hiring a professional to prevent a pipe break is far preferable to hiring one to fix broken pipe inside your walls.

A Timeframe for Damage Restoration Response

2/18/2019 (Permalink)

SERVPRO a leading restoration company

Owners of homes that have sustained damage should start the mitigation and restoration process as soon as possible. Leading restoration companies are always open and can respond to a call, provide an on-site consultation, and offer a verbal briefing within a 24 hour window. Learn more about the timeframe for responding to any type of damage.

Call Response

A fast call response within one hour is ideal for a mitigation and restoration service. The initial communication should cover the following information about damage:

  • Location
  • Type
  • Extent

The next step is scheduling a consultation. For the best results, homeowners should make this call within a 24 hour period after damage occurs.

On-Site Consultation

Experts should arrive on location within four hours of a call response. These professionals can assess the degree of damage and recommend strategies to avoid additional damage. Homeowners should document damage for insurance purposes before taking any mitigation measures.

Verbal Briefing

A company should provide a verbal briefing within eight hours of an on-site assessment. This briefing should provide an overview of the remediation process:

  • Mitigation measures
  • Cleaning methods
  • Restoration timeline

Each of these factors will impact the duration of the cleanup and rebuilding process and the overall estimate. A one-stop shop can oversee this process from start to finish.

Estimate and Schedule

A company can then provide an estimate for homeowners to forward to their insurance provider. Depending on the cause and type of damage, an insurer may or may not cover losses. Limits may also apply. Homeowners should review the terms of their coverage prior to filing a claim.

A mitigation and restoration company should provide a fast response and clear description of mitigation and restoration procedures. It may also be possible to obtain mitigation services within a 24 hour period, such as boarding up or tarping over structural damage at a residence in Hopkinsville, KY.

3 Ways To Prevent Mold in a Humid Climate

11/29/2018 (Permalink)

Moldy office in Rusellville,KY

Three Steps to Reduce Mold Growth

Mold thrives in climates with high humidity levels. Commercial building owners and facilities managers can prevent mold damage by taking these three steps to reduce the likelihood of interior mold growth.

1. Lower Indoor Humidity Levels

Even if the humidity is high outside, it is possible to control interior levels. Run a dehumidifier to maintain an environment that is less likely to support mold growth. Proper ventilation and air filtration can also keep mold from growing. A HEPA air filtration device can capture spores as small as one to three microns. 

2. Clean the Premises

Cleanliness can limit the food sources available to support mold. Fungus tends to grow in areas with dirt, dust, and other food sources that remain undisturbed. Mold can also thrive if food packaging or discarded items remain in trash containers for long periods of time. Encourage occupants to throw away food in trash cans that are emptied daily and avoid leaving coffee cups around work areas. It is also important to monitor places where condensation collects or high humidity persists. Regularly dry these areas, or consider ways to enhance the building envelope to prevent moisture from accumulating.

3. Select Mold-Resistant Materials

The right building materials can help to prevent mold from becoming a problem. Consider paint that contains mildewcides, mold-resistant drywall, or cleaning products designed to kill mold and prevent regrowth. In general, non-porous plastic, metal, and glass surfaces will be less likely to develop mold than materials that contain cellulose. Hard tile or laminate floors are also less likely to support mold than carpet or wood.

All of these methods can reduce the likelihood of mold growth becoming a problem in a building located in a climate that has high humidity levels. If you suspect that mold damage is present, contact a service that specializes in mold clean up and prevention in Rusellville, KY.

5 Reasons a Mitigation Company Should Complete a Rebuild

11/21/2018 (Permalink)

Franklin,KY business fire

Fire Damage Mitigation and Recovery Process

After a fire at a commercial building in Franklin,KY, a property owner may look for ways to speed up the fire damage mitigation and recovery process. Here are five reasons to work with a one-stop shop.

1. A Single Company Simplifies Insurance Claims

A disaster cleanup and fire mitigation company can provide an insurance adjuster with a quote for the cost of the overall recovery. The same specialists can provide updated estimates throughout the cleanup and repair process.

2. One Company Means One Schedule

There is no need to coordinate schedules when you hire one company for mitigation and restoration. If cleanup takes longer than expected, you won't have to worry about delays. You should also have a clearer sense of the length of the process.

3. A Single Company Can Prevent Crossed Wires

Hiring one service to clean up fire damage and another to complete restoration is likely to lead to miscommunication. Rather than worrying about whether both services are on the same page, hire a single company capable of completing both stages of the fire recovery process.

4. Simplify Payments to One Service

Rather than shuffling bills for the work of multiple specialists, pay a single firm for mitigation and restoration. In addition to simplifying the insurance claim process, this can also reduce stress and enable property owners to focus on re-opening for business.

5. Start the Process With a Single Call

Rather than calling around to multiple services, schedule an inspection with a one-stop shop. Cleanup and restoration work can also start with one inspection and without any break between phases.

If you are dealing with the aftermath of a fire at a commercial building in Franklin, KY, the last thing you need to be doing is juggling multiple fire damage cleanup and restoration companies. Make a single call to start the boarding up, fire mitigation, and restoration process.

Prepare to Deal With Water in Your Crawlspace

11/13/2018 (Permalink)

Keep your sump pump ready to go

Well-maintained equipment is worth its weight in gold, especially if it includes a sump pump and you've got two feet of water in your crawlspace! When heavy rains roll through, hurricanes threaten, or the surrounding soil doesn't drain well, your Rusellville, KY, property could be exposed to flooding. If storms leave you to deal with excess water or a pipe breaks and floods the basement, you want the peace of mind that comes with knowing you are prepared to quickly remove that water.

Home and commercial property owners may have sump pumps that sit unused for many months at a time. Keep your own sump and trash pump primed and ready to go with the following steps.

Quarterly Maintenance

  • Clean out the inlet screen.
  • Visually inspect the power cord and make sure it's plugged in appropriately.
  • Run a bucket of water through the pump to be sure the float rises, and the pump turns on.

Annual Maintenance

  • Remove the pump for thorough cleaning, inspection, and necessary repairs.
  • Clean the pump.
  • Perform required maintenance as described by the owner's manual. (If you don't have the manual, check online for this information by using the manufacturer's name and model numbers. You might also contact a sump pump maintenance professional for guidance.)

If your crawlspace does flood, take the following steps:

  • Shut off the electricity to prevent the risk of electrocution.
  • Make sure the sump and trash pump are running.
  • Remove valuables from the crawlspace if you can do so safely.
  • Check the vapor barrier to determine additional risk to your property.
  • Take pictures of equipment and property and document the damage and your actions. This information will be shared with the insurance company.

Prevent Trouble in Crawlspaces

Crawlspaces are put under many homes because creating concrete pads is very expensive and don't allow for HVAC units, water systems, and sewage distribution. This cost-effective convenience requires some sacrifice, however. Make plans to keep your sump equipment well-maintained for safety and loss prevention during flooding.